How to prepare your business for disaster
October 23, 2008 by Katie Skow
Filed under Biz
By Donna R. Childs, Author of Prepare for the Worst, Plan for the Best: Disaster Preparedness and Recovery for Small Businesses (Second edition, John Wiley & Sons Inc., 2008)
• Immediate benefits
• Against more imminent threats
• At more affordable costs
• While building resilience to the more serious, but less likely, threats
This is a completely different approach from being paralyzed by a focus on the catastrophic. And yet it is exactly the approach that protects your business from the catastrophic. I know because I put this approach into practice myself. My small business was located in the “Zone 1” of the World Trade Center on 9-11. My business is still up and running and in fact, because of its exceptional level of readiness, it is profiled in the “Ready for Business” campaign of the Department of Homeland Security.
The following are three tips to get you started in crafting your own disaster preparedness plan:
1. Start by identifying the critical assets of your business. For a restaurant, for example, it is location, location, location. So a civil emergency that would impede pedestrian access would cause your business to lose revenues. For an accounting firm, a critical asset might be the safety and security of client financial records.
2. Think about how you might protect the business against that risk. For the restaurant example, business interruption insurance would be important to replace lost revenues. For the accounting firm, secure data backups are especially important.
3. Think about inexpensive ways to build in redundancy. One recommendation I have, for example, is the buddy system, a small business with which you could co-located hardware and have reciprocal access to one another’s offices during periods of disruption. This would give you redundant office space without the expense of paying a second lease. Of course, you would choose a buddy who is not a competitor in your industry.
And this framework is not limited just to Lower Manhattan post-9/11; it is universally applicable. Consider the experience of small businesses in the U.S. Gulf Coast. I recently returned from New Orleans where I delivered a training workshop to a local small business assistance group. The executive director told me of one of her clients who had, after painstaking effort had rebuilt his business from the losses inflicted by Hurricane Katrina. He was enjoying the winter, although he knew that the hurricane season would return again and he would again face the possibility of severe natural disasters. But he never had that opportunity, because his business burned to the ground in the off-season. He had not put data backups in place, because he was watching the hurricane calendar and thought that time was on his side. (I heard a very similar story about a Canadian small business after Newfoundland had been evacuated when Hurricane Juan moved up the Atlantic Ocean.) So the key message here is: prepare for the everyday disaster and this approach will address the more serious, and less likely, threats. And if you need additional information, check out the free resources available on my website at www.preparedsmallbusiness.com.
Book Review- Prepare for the Worst, Plan for the Best
October 22, 2008 by Katie Skow
Filed under Biz
- If disaster strikes, do you want your business to recover quickly?
- Do you have an emergency plan for your company?
- Do you even know where to begin when preparing for the worst?
- Would you like an experienced person to guide you and tell you what should be your disaster preparedness priorities?
- Want to ensure you’ve thought of everything before, during, and after an emergency?
Prepare for the Worst, Plan for the Best will walk you through the process of disaster preparedness for your business. If you’re ready and know how to respond in crisis, the recovery from can be quicker and easier. Donna R. Childs offers practical and important, yet often overlooked tips that can save businesses both grief and money whether or not a disaster strikes.
Childs lived and worked in and around the World Trade Center on 9/11, making her no stranger to catastrophe. As a foremost expert on disaster preparedness for small businesses, Childs teaches business owners how to think creatively and critically. The book is filled with stories, personal experience, and advice for getting back to business as usual either during or after an emergency.
Now available for $29.70 on Amazon.com, this is only a small sum to pay for such a wealth of information and peace of mind.
But I don’t want to say too much because…
TOMORROW: Donna R. Childs will tell you more about her book and how you can prepare for disaster in her GUEST POST right here on Entrepreneur Goddess!


